It's the easiest way of getting kit to your club members. You tell us what kit you want and we'll set up an online shop, exclusive to your club, where your members can choose by size and colour and add any personal touches they want. They just pay online and we'll send the kit straight out to them. All we need's a few details from you to set it up.

Just give us some details and leave it to us. We need your artwork and we need to know what clothing you're interested in and what colours you want. We'll work out the costs and get back to you with the prices. If there are any setup costs (like sorting out your artwork for embroidery or screen printing) you'll need you to pay them in advance, but we won't charge you for anything else.

We've got four different ways of doing it. Screen printing's great for runs of 24 pieces or more with a one or two colour design. Heat transfers are great for personal touches like names or team numbers, with no minimum order. Embroidery's perfect for runs of 12 items or more where you want a colourful, classy design that's not too big. Carrier prints are perfect for big, full-colour designs, but only for the great big orders – 250 items or more.

Each and every one of our orders is different – that's what makes us so popular! It's also why it's so much easier for us to give you a quote than it is to send you a price list. If you need, though, we've got a standard tariff list that we can send out on request.

We'll turn around most orders in 2-3 weeks. Bespoke orders take a bit longer, but we'll let you know when we give you a quote.

If your uni's got a managed account with us, we can just send all your kit to the union for people to collect. If not, we'll send it out to individual addresses. We'll use a courier for anything over £30, or send it by Royal Mail if it's less than that. There needs to be someone in when it's delivered to sign for it, though.

We normally only discount on orders of more than 50 items with the same designs on them. Get in touch to find out more.

Click here to visit our online order tracking system – you'll need the username and password that we sent you with your order confirmation. If you've got any questions, just give us a call.

We'll take it as soon as you order from us if it's a single order or you're using an online shop. That's because all our products are custom-made, so we need payment before we start making them. If you want to discuss payment terms, just get in touch with us.

Just tell us. It's rare, but we can make mistakes and when we do we fix them. Check your order acknowledgement and if your order's different from what we sent you, we'll sort it out.

If your order hasn't been dispatched, just call us with your order number and we'll make the change for you.

The easiest way's by email as an attachment. Find out more about the technical specs here. If it's a big file (more than 10Mb) then it would be great if you could call us first to let us know it's coming. If you prefer, we're happy to accept files on disc. We can also do paper designs, but we'll make a small charge for converting them into a format we can use with our machines.

It's the cost of converting your logo into format we can use. If we're embroidering, we need a very specific set of instructions so our machines know where to use each colour and in what order. For screen printing we need to make screens for your designs to mask off areas of fabric. Some types of artwork, like simple text, can avoid this charge, so feel free to call us for more details.

Before you order, we'll happily supply you with a mock-up of what your garment's going to look like so you can make sure it's right before we get started. If you want the embroidery instructions we might ask for an artworking fee – get in touch and we'll tell you more.

Of course! If you're ordering through and online shop, just type in the name you want to see on your kit and we'll add it. If you're ordering in bulk, just send us a list. We print all names in upper case.

Of course! If you want large footballer-style numbers, we'll use a heat transfer. If you want numbers as smaller details, we can embroider them.